AI and systems for business, education and nonprofits
Put AI to work in the organization you already run.
We build AI assistants, custom systems and the integrations between them for businesses, schools and nonprofits: chatbots that answer from real data, logistics that connects your storefront to your warehouse and your books, and the software in between. Senior engineers, fixed scopes, working results in weeks.
- Senior engineers only
- Fixed scope and price
- You own the code
Organizations we’ve worked with
- EntrustDigital security
- CygnaComCybersecurity consulting
- Play It Again SportsRetail
- Lawrence Woodmere AcademyIndependent school
Who we build for
Business, education and nonprofits.
Organizations past the point where spreadsheets and copy-paste keep up, but nowhere near needing a global consultancy. We’ve delivered for enterprise teams. We’re built for the organizations in the middle.
Companies of 10 to 500 people
Business
Support assistants that look up real orders, logistics that runs itself, and books that reconcile without a weekend of copy-paste.
- AI customer support
- Shopify → ShipStation → QuickBooks
- Operations dashboards
- Back-office automation
Schools and education programs
Education
Websites that serve families, students and alumni, registration and payments without a front-desk scramble, and AI that staff can use safely.
- Assistants for families and staff
- Registration and tuition payments
- Events and virtual sessions
- AI policy and training
Mission-driven organizations
Nonprofit
Procurement and RFPs done properly, donor and program systems that talk to each other, and AI that drafts the grant report so staff can finish it.
- RFPs and vendor selection
- Donor and member systems
- Program registration
- Grant report drafts
What we do
Six ways we put AI and software to work.
From a two-week assessment to the systems that run your operation.
- 01
AI Strategy & Transformation
Find the work AI can take off your team’s plate, prove it on one real process, then roll it out with guardrails.
Learn more - 02
AI Assistants & Chatbots
Chatbots and agents that use your real data: order lookups, family questions, document triage, with a person always one step away.
Learn more - 03
Custom Systems Development
Web apps, portals, dashboards and internal tools built around how your organization actually runs.
Learn more - 04
Integration & Automation
Make Shopify, ShipStation, QuickBooks, Odoo and the rest share data on their own, with alerts when something breaks.
Learn more - 05
Ecommerce, Logistics & Fulfillment
Storefronts, shipping and warehouse workflows, set up by people who have packed the boxes themselves.
Learn more - 06
Education & Nonprofit Systems
Procurement, RFPs and the systems behind programs, registrations, donors and families, sized to a school or nonprofit budget.
Learn more
Featured: AI assistants
Not a chatbot that guesses. An assistant that checks.
The assistants we build look things up before they answer: the order in Shopify, the label in ShipStation, the policy in your handbook. When the answer isn’t there, they hand the conversation to a person with a summary, so nobody has to start over. The same approach works for a parent asking about the spring calendar or a donor asking about a receipt.
- Answers from your live systems and documents, not from memory
- Verifies who it’s talking to before sharing anything private
- Hands off to your team when it’s unsure
- Daily spending caps and a log of every conversation
Featured: logistics connections
Your systems, finally talking to each other.
Orders flow from the storefront to the warehouse to the books without anyone re-keying them. When something fails, the right person gets an alert instead of finding out at month end.
Platforms we build on and connect
And much more
Not just chatbots and shipping labels.
Those are two of our most-requested projects. Plenty of weeks we’re building something else entirely.
Registration & payments
Classes, camps, events and memberships, with payments and reminders built in.
Portals
Self-service for customers, members, families and partners.
Dashboards & reporting
Numbers from every system in one place, for the team or the board.
Scheduling & booking
Appointments, rooms, volunteers and visits that book themselves.
Document processing
Invoices, purchase orders, applications and forms read into structured data.
Data migration
Off the old system without losing history, or sleep.
Video & virtual events
Zoom sessions created, scheduled and sent automatically.
Websites & hosting
Fast, secure sites that are cheap to run and easy to update.
Where AI pays off first
Start where the hours are.
Pick a part of the organization. These are the projects we see pay back fastest.
Customer support
Instant order status
Answer “where’s my order?” from live order and tracking data, day and night.
Drafted replies
Suggested answers in your voice that your team approves with one click.
Clean handoffs
When a person takes over, they get the whole conversation, summarized.
Operations & logistics
Stuck-order radar
Flag orders that haven’t moved before the customer notices.
Paper to data
Turn emailed purchase orders and packing lists into structured records.
Smarter reorders
Reorder points from your actual sales history, not a gut feeling.
Back office
Payout matching
Reconcile Shopify, Amazon and Stripe payouts against QuickBooks.
Invoice capture
Read invoices and receipts into your books, queued for a quick review.
Plain-English month end
A summary of what changed and why, ready for the owner or the board.
Education
Answers for families
Admissions, calendar and policy questions answered from your own documents, around the clock.
Time back for staff
First drafts of newsletters, reports and letters home, in your school’s voice.
Safe-use policy
Clear rules for staff and students, and training that makes them stick.
Nonprofits
Grant report drafts
First drafts built from your program data, for staff to finish.
Donor follow-up
Thank-you notes and updates drafted from your records, for a person to send.
Self-running registration
Sign-ups, payments and reminders that don’t need a volunteer at the desk.
- 30+years building business systems
- 25+years running a retail store
- 11years running our own online store and fulfillment
- 1point of contact, who also writes the code
How we work
Small steps, shipped often.
- 1
Map
We learn how work actually moves today: orders, tickets, registrations, invoices, the spreadsheet everyone depends on.
- 2
Prioritize
We pick the change with the best return and write it up with a fixed scope, price and timeline.
- 3
Build
Working software in short cycles. You see progress every week, not a big reveal at the end.
- 4
Run
Monitoring, alerts, documentation and handoff. We stay on call if you want us to.
Why PRIMEdivisor
The real-world side, built in.
The person you meet writes the code.
No hand-offs between sales, project managers and a team you never talk to.
We’ve run the operation, not just the software.
Decades in retail, our own online store and warehouse, time in the classroom, and systems work since 1994. We know what a missed shipment or a botched registration costs.
Guardrails come standard.
Spending limits, human handoff, audit logs, and AI providers that don’t train on your data.
You own all of it.
Code in your accounts, documentation in plain English, and no lock-in.
Selected work
Real systems, running today.
Across business, education and nonprofits. Client names stay private unless they’ve said otherwise.
Consumer brand · AI support
A support assistant that knows where every order is
A growing direct-to-consumer brand was answering the same “where’s my order?” questions all day. We built an AI assistant inside their live chat that checks Shopify and ShipStation in real time, confirms who it’s talking to before sharing details, and hands the conversation to a person, with a summary, when it can’t help. Daily spending caps and a full log keep it predictable.
- Shopify
- ShipStation
- Claude
- Live chat
Literacy nonprofit · Platform
Author visits that schedule themselves
An author-visit program needed registrations, payments and video sessions without a coordinator stitching them together. The platform takes the booking and the payment, then creates the Zoom meeting and sends everyone their links automatically.
- Custom web app
- Zoom API
- Online payments
Independent school · Web
One front door for a Pre-K–12 school
A century-old independent school needed a website that served families, a summer day camp and a student newspaper without burying any of them. We designed and built it so each audience finds its own way in.
- WordPress
- Custom theme
Have a process that eats your week?
Tell us about it. If AI or a better system can fix it, we’ll show you how, at a fixed price. If it can’t, we’ll say so.
Start a conversation